A little clarity.

A product question, an order update, or something you’d like to share. We’re here to help.

FAQs

Where can I read the product details?

You can find ingredients, directions and product information in the details section of each product page.

How do I know what’s right for me?

Read the actual product label and speak with a qualified healthcare professional about your circumstances, especially if you take medication or are pregnant or nursing.

Can I ask a question before ordering?

Our team can help with product information and order questions. For personal health advice, speak with a qualified healthcare professional.

What should I do if my item arrives damaged or unsealed?

Do not use a supplement if its seal is broken or it arrives leaking, damaged or expired. Contact our team with your order number and a description of the issue. Keep the packaging and lot information if available.

Where can I find storage instructions and age guidance?

Check the product page and the packaging for storage, age guidance and warnings. Ask a qualified healthcare professional if you are unsure whether a supplement is appropriate for you or your child.

Can I return an unopened supplement?

Unopened supplements can be returned within 30 days of delivery. We cover return postage and process eligible returns in 2–4 business days after receiving them. See our return policy for the full terms.

How long does supplement delivery take?

Standard shipping is free to all 50 U.S. states. Allow 1–2 business days for processing and 5–7 business days in transit, for an estimated 6–9 business days total. Orders after 5 p.m. EST begin processing the next business day. See our shipping policy for details.